FAQ

  • Do you accept insurance?

    No, we do not bill insurance at this time. Instead, we offer simple, transparent pricing. Patients may use HSA/FSA cards, and we can provide a receipt (superbill) that you can submit to your insurance for possible out-of-network reimbursement.

  • Can I get prescriptions through a virtual visit?

    Yes. When appropriate, prescriptions can be sent electronically to your preferred pharmacy. Certain medications may require ongoing monitoring or in-person care, which we will discuss during your visit.

  • How do I book an appointment?

    You can schedule a visit directly through our online booking page. Choose the service that best fits your needs, select a time, and you’ll receive confirmation with instructions for your secure video visit.

  • Who will I see for my appointment?

    We are a family of licensed clinicians — including a physician, a psychiatrist, and a licensed clinical social worker. Depending on your needs, you’ll be matched with the right clinician for your care.

  • What do I need for a telehealth visit?

    All you need is a phone, tablet, or computer with internet access. We’ll send you a secure link — no special software or downloads required.

  • What if I need in-person care?

    If your needs go beyond what can be safely managed virtually, we’ll help guide you to appropriate in-person care or coordinate with your local providers.